Introduction
Sales Chat AI turns your Facebook Page and WhatsApp number into a 24/7 automated sales and support team. An AI agent — trained on your products, prices, and policies — replies to every customer instantly, takes orders, books couriers, and hands the conversation to you the moment it needs help.
It is built specifically for Bangladeshi businesses: bKash/Nagad/Rocket payments, Steadfast courier booking, Bengali and English conversations, and pricing in Taka.
What it does
- Replies instantly, 24/7 — on Facebook Messenger and WhatsApp, in Bengali or English, matching your tone.
- Takes orders inside the chat — collects name, address, and phone; confirms the order; and can book the courier automatically.
- Understands images and voice messages — a customer can send a photo of a product or a voice note, and the AI reads or listens and replies.
- Remembers returning customers — a customer who bought from you before (even a year ago) is recognised, along with their past orders.
- Handles Facebook comments — replies publicly, moves buyers into your inbox, and removes spam or abusive comments automatically.
- Steps aside when you step in — reply manually any time; the AI pauses itself and resumes automatically after you're done.
How it's organised
| Concept | What it is |
|---|---|
| Business Profile | One connected channel — a Facebook Page or a WhatsApp number — with its own customers, conversations, and orders. |
| AI Agent | The trained brain. One agent can serve multiple Business Profiles. |
| Credits | Usage currency. Roughly 1 credit = 1 AI reply (or one image/voice read). Every plan includes credits; top up any time. |
| Orders | Everything the AI sells is tracked as an order — exportable, syncable to Google Sheets/WooCommerce, and bookable with Steadfast. |
Next step
Head to the Quickstart — most businesses go live in about 10 minutes.
